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Privacy Policy

​Imperial Health Chinese Medicine respects your right to privacy and is committed to protecting the privacy of our customers and website visitors. This policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth).

Collection of Personal Information

  • We may collect personal information from you in various ways, including when you interact with us electronically or in person, visit our website, or when we provide services to you. The types of personal information we may collect include:

    • Contact information such as name, address, phone number, and email address.

    • Payment details and financial information necessary to process transactions.

    • Information you provide when you communicate with us or participate in surveys or promotions.

Use of Personal Information

  • We use the personal information we collect for purposes including:

    • Providing information, updates, and services requested by you.

    • Administering and managing our products and services.

    • Communicating with you, including via telephone, email, SMS, or mail, about products, services, and promotions that may be of interest to you.

    • Improving our products and services and understanding your needs.

Disclosure of Personal Information

  • We may disclose your personal information to:

    • Our employees, contractors, and service providers, to the extent necessary to deliver our services.

    • Third parties where required by law, such as regulatory authorities, law enforcement agencies, or to comply with legal obligations.

    • Third parties involved in a merger, acquisition, or sale of all or a portion of our assets, as permitted by law.

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Security of Personal Information

  • We take reasonable steps to ensure your personal information is protected from misuse, interference, loss, unauthorized access, modification, or disclosure. We use secure methods to transmit your personal data and store it securely.

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Access to and Correction of Personal Information

  • You have the right to request access to the personal information we hold about you and to request corrections if necessary. Please contact us at [jessica.zhuang.tcm@gmail.com] for assistance.

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Cookies and Website Analytics

  • Our website may use cookies to enhance your browsing experience and analyse website traffic. You can adjust your browser settings to refuse cookies, although this may affect your ability to access certain parts of our website.

  • Third Party Websites

    • Our website may contain links to third party websites for your convenience. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of each website you visit.

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 Contact Us

  • If you have any questions or concerns about our Privacy Policy or our handling of your personal information.

    Dr. Yu Jun Jessica Zhuang (TCM)​​

    Email: jessica.zhuang.tcm@gmail.com

    Ph: 0426 168 365

 

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